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Install Guide

Install your iPad eSIM with the right activation timing.

Use direct install, scan the QR code from another screen, or enter the activation details manually over Wi-Fi.

Before you start

  • Confirm that your iPad has a Cellular Data or Mobile Data section in Settings and shows an EID under Settings > General > About.

  • Make sure the iPad is not restricted to a different carrier before purchasing a travel eSIM.

  • Keep your order page, email, or another screen ready so the QR code stays visible during setup.

  • Check your order's activation timing. Installation-activated plans should be installed close to departure.

  • Do not delete the eSIM after installation unless support asks you to. Most travel eSIMs cannot be reissued instantly.

Install steps

Follow the flow in order so the eSIM installs cleanly the first time.

  1. 1

    Open your Pelesim install details

    Open your order or portal and keep the direct install link, QR code, and manual activation details available.

  2. 2

    Open the eSIM setup menu

    On iPad, open Settings > Cellular Data or Mobile Data, then choose Add eSIM or Add a New Plan.

  3. 3

    Install directly, scan, or enter details manually

    Use the direct install link when offered. Otherwise scan the QR code from another screen or enter the SM-DP+ address and activation code manually.

  4. 4

    Label the travel plan

    Choose a clear label such as Pelesim, Travel, or the destination name so the plan is easy to identify later.

  5. 5

    Choose the travel eSIM for cellular data

    Select the Pelesim eSIM as the cellular data plan when you are ready to use it.

  6. 6

    Turn on Data Roaming for the travel eSIM

    Open the Pelesim plan in Cellular Data or Mobile Data settings and enable Data Roaming so it can connect to partner networks abroad.

Travel-ready settings

  • Use the Pelesim eSIM for cellular data when traveling.

  • Turn on Data Roaming for the Pelesim eSIM only.

  • Keep automatic cellular data switching off if another data plan remains installed.

  • If the network does not attach after arrival, toggle airplane mode on and then back off.

Troubleshooting

Most install issues come from scanning, compatibility, or data-line settings.

No Cellular Data section appears

The iPad may be a Wi-Fi-only model. Open Settings > General > About and look for an EID to confirm eSIM hardware.

QR code will not scan

Show the complete QR code on another bright screen, then try again from the Add eSIM flow.

Need manual installation instead

Use the SM-DP+ address and activation code from your Pelesim install details when QR scanning is unavailable.

Installed but not connecting

Confirm the Pelesim plan is enabled, selected for cellular data, and has Data Roaming turned on. Then toggle airplane mode and retry.

Need help now?

If the eSIM still does not install or connect, open support with your phone model and the exact step where the flow stopped.