Service operator
Pelesim is operated by Configo LTD d.b.a Pelesim.
Business address: 16 Helkikei HaOr, Beersheba, Israel.
Website: https://pelesim.com. Legal and support email: [email protected].
Legal policies
Use of Pelesim is governed by our Terms of Service, Privacy Policy, Acceptable Use Policy, and Refund Policy. These policies apply to the website, customer portal, mobile applications, eSIM plans, top-ups, and related support services.
Intellectual property
Pelesim's name, branding, software, interface, text, graphics, documentation, and original content are owned by Configo LTD d.b.a Pelesim or used under license. No permission is granted to copy, modify, distribute, reverse engineer, or commercially exploit them except as expressly allowed by law or written agreement.
Third-party names and services
Mobile-network names, device names, app marketplace marks, payment-provider marks, and other third-party names belong to their respective owners. Their appearance is used to identify compatibility, coverage, payment, or fulfillment services and does not imply sponsorship or endorsement unless expressly stated.
Legal requests and complaints
Send legal notices, privacy requests, intellectual-property complaints, and regulatory inquiries to [email protected]. Include your name, contact details, the issue, relevant URLs or order references, and any supporting documents. You can submit ordinary customer-support questions through our support form.
Governing law
Unless mandatory law provides otherwise, Pelesim's legal policies are governed by the laws of Israel and disputes are subject to the competent courts of Israel. Mandatory consumer and privacy rights in your country remain unaffected.